Reward Questions
Frequently Asked Questions around Reward Redemption
- HOW DO I REDEEM JACKS FOR REWARDS?
- WHEN DO JACKS OR REWARDS EXPIRE?
- IS THERE A LIMIT TO HOW MANY REWARDS I CAN HAVE AT ANY GIVEN TIME?
- I REEDEMED JACKS FOR THE WRONG REWARD. CAN I GET MY JACKS BACK?
- WHEN DO I GET MY BIRTHDAY REWARD?
- HOW DOES THE REFERRAL REWARD WORK?
- I DID NOT GET MY REFERRAL BONUS. WHAT HAPPENED?
- WHEN DO I GET MY SIGN-UP REWARD?
- WHY DID YOU REMOVE A REWARD FROM THE PROGRAM?
- HOW DOES SNOOZE SWAG REWARD WORK?
- YOU DID NOT HAVE THE RIGHT SWAG ITEM / SIZE DURING MY VISIT. WHAT CAN I DO?